Privacy Policy

Data accessed from Shopify

With the read_orders and read_products permissions granted through Shopify, LandedProfit accesses only the store data needed for its profit calculations:

• Order identifiers and dates, currency, line items, quantities, SKUs, product and variant identifiers, and unit-price amounts.
• Product and variant identifiers, product and variant titles, and SKUs.
• Basic shop information needed to operate the app, such as the shop domain, currency, and time zone, together with the Shopify OAuth session information needed to authenticate that shop.

Order data is fetched when the app is used and is not persisted as an order history in LandedProfit's database. Product and variant identifiers, titles, and SKUs are stored so they can be matched to the merchant's cost records.

Customer information

LandedProfit is designed to calculate profit without customer personal information. The app does not request, access, or store your customers' names, postal addresses, email addresses, or phone numbers.

Data entered by the merchant

LandedProfit stores the business information a merchant enters for that merchant's shop, including:

• Per-SKU purchase costs.
• Shipment batch information, including batch identifiers, received dates, quantities, purchase figures, total DDP freight, freight allocations, and the resulting frozen landed costs.
• Profit-calculation settings, such as fee, fulfilment, advertising, expected-refund, and currency-conversion settings.

How data is used

Data is used only to provide LandedProfit to the merchant whose store it belongs to, including authenticating the shop, synchronizing the product catalogue, matching orders to costs, and calculating and displaying per-order, per-product, and store-level profit figures.

We do not sell data. We do not use store or customer data for advertising, marketing, or profiling, and we do not share it with third parties for their own purposes.

Storage and security

LandedProfit runs on Vercel infrastructure and stores its application data in a Neon Postgres database. Connections use TLS encryption in transit. Access to stored app data is scoped to the authenticated merchant's own shop through Shopify OAuth; another shop cannot use its LandedProfit session to access that shop's cost or batch records.

Retention and deletion

Merchant-entered data and product cost-mapping data are retained while LandedProfit is installed and the records are needed to provide the app. When the app is uninstalled, its Shopify session credentials for that shop are deleted.

LandedProfit also implements Shopify's mandatory compliance webhooks. When Shopify sends a shop/redact request, the app deletes the shop record and associated product, cost, batch, and settings records. Because the app stores no customer personal information, customers/data_request and customers/redact requests have no customer record in LandedProfit to export or erase; the app acknowledges those requests through the compliance webhook handlers.

Changes to this policy

If this policy changes, the updated version will be published at this address with a revised effective date.

Contact

For privacy questions or any other support, contact the developer at landedprofit@proton.me or via the Shopify App Store listing support channel.